Shipping policy

Postage

How much does postage cost? 

As all parcels are send with tracking they start at $10.00 for 500g. 
Our postage are all based upon weight. We do offer free postage on all order over $150, Please choose the pick-up option with order over $150.

 How do you use when posting order out?
Australia Post

How long will my parcel take once posted? 

These time frames are an average guide on when you can except your parcel to arrive, Please remember once your order have been pick-up by courier we can not control how long your parcel will take.

Sending within QLD state:
Metro - up to 2 business days
Regional - up to 5 business days
Sending interstate:
Metro - up to 3-6 business days
Regional - 6 - 10 business days

Do parcels come with tracking? 

All our parcels are send with tracking, these details are either emailed to send via txt message. This will depend on the type of details you leave when checking out.

What do i do if my order arrives damaged? 

We are extremely sorry if your items have arrived damaged! We endeavor to package orders with as much cushioning and care as possible, but as they are of fragile nature sometimes they can be damaged during delivery.

In the event your items have arrived damaged, please send us an email at info@poppitsdelites.com.au  within 7 days of delivery along with a photo of the item in its immediate packaging and your order details. If you do not contact us within this time frame we may not be able to offer a refund or replacement.

(Seconds/sale items are sold as is and may already be slightly damaged as per the product description therefore are exempt from these conditions)

What do i do if my parcel go missing? 
If your parcel has gone missing, Please contact as soon as possible at info@poppitsdelites.com.au